Duplo Privacy Policy
This policy describes how Duplo handles information submitted through this website. We keep the policy practical because most interactions are simple: visitors browse product categories, read play guidance, or send an inquiry about building blocks, role-play sets, or sustainability details.
Information we collect
When you use a form, we may collect your name, email, phone, company, product interest, and message. Standard technical data such as browser type, pages viewed, and approximate visit time may also be recorded for website reliability and basic analytics.
How we use information
We use submitted information to respond to inquiries, recommend relevant product paths, improve website content, and maintain business records. We do not sell personal information. If we work with service providers, they may process information only for the purpose of operating the website or helping us communicate with you.
Retention and choices
We keep inquiry records only as long as needed for customer support, product planning, legal compliance, or legitimate business communication. You may ask us to update or delete contact details when retention is no longer required.
Contact
Questions about privacy can be sent to [email protected]. Please include enough detail for us to locate the relevant request without sending sensitive personal information through the form.